FormFlux FAQ

Question 1

Why do you charge money at all?

Accepted Answer

Servers are not free and neither is coffee.

Question 2

Is the free plan a trick?

Accepted Answer

No. It is just free.

Question 3

What happens if I cancel?

Accepted Answer

You stop paying. That is it. No dramatic emails.

Question 4

Do you have an enterprise plan?

Accepted Answer

No. But you can absolutely use this at work.

Question 5

Do you offer discounts?

Accepted Answer

If you are a student or nonprofit, email us. We are humans.

Question 6

Is lifetime actually lifetime?

Accepted Answer

Yes. Yours. Not ours.

Question 7

What happens when I run out of AI credits?

Accepted Answer

You can still use all other Pro features (integrations, analytics, security). To use AI features again, wait until your monthly credits refresh or buy a credit top-up ($10 for 25 credits, valid 30 days).

Question 8

How does AI form generation work?

Accepted Answer

You describe what kind of form you need in plain language. Our AI understands your requirements and automatically creates the form with appropriate field types, labels, and validation. You can refine it through chat or edit it manually in the builder.

Question 9

What integrations does FormFlux support?

Accepted Answer

Pro subscribers get access to Zapier (5,000+ apps), Google Sheets, Slack, Calendly, Cal.com, Google Tag Manager, webhooks, email notifications, and auto-responders.

Question 10

Can I embed FormFlux forms on my website?

Accepted Answer

Yes. You can embed forms as inline (directly in the page), popup (modal overlay), or slider (side panel). You can also share forms via direct link or QR code.

Question 11

What's the difference between conversational and standard mode?

Accepted Answer

Standard mode shows all questions on one page, like a traditional form. Conversational mode displays one question at a time, like a chat interface. Both modes use the same form builder - you just flip a toggle to switch between them.

Question 12

Do you support conditional logic?

Accepted Answer

Yes. You can show or hide fields based on previous answers, creating dynamic forms that adapt to user responses.

Question 13

How does the AI credit system work?

Accepted Answer

Pro plans include monthly AI credits (50 for Monthly, 75 for Lifetime). Each AI operation (form generation, refinement, translation) costs 1 credit. You can buy credit top-ups ($10 for 25 credits, valid 30 days) if you run out.

Question 14

Do you have pre-built templates?

Accepted Answer

Yes. FormFlux includes 18 pre-built templates across 6 categories: lead generation, customer engagement, registration, job market, support, and marketing. All templates are free to use and fully customizable.

Question 15

What field types are supported?

Accepted Answer

FormFlux supports 20 field types including text, email, phone, number, dropdown, radio, checkbox, date, time, file upload, URL, rating, NPS, address, signature, consent, hidden fields, calculated fields, and more. All field types are available on the free plan.

Question 16

Is FormFlux suitable for businesses?

Accepted Answer

Yes. FormFlux is used by teams for lead generation, customer feedback, event registration, and more. Pro subscribers get CAPTCHA, rate limiting, password protection, analytics, and integrations with business tools like Slack and Zapier.

Question 17

What's included in the free plan?

Accepted Answer

The free plan includes unlimited forms, unlimited responses, all 20 field types, conditional logic, 18 templates, conversational mode, response management, and CSV/JSON export. Pro features (AI, integrations, analytics, security) require a paid subscription.

Question 18

Can I upload files in forms?

Accepted Answer

Yes. File uploads are available on all plans. Free users get 5MB max file size, Pro users get 10MB. Uploaded files are stored securely in Supabase and can be downloaded from the responses page.

Question 19

Is my data secure?

Accepted Answer

Yes. We do not sell your data. Your responses are yours. Delete them anytime.

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