Collect Structured Bug Reports with Reproduction Steps and Environment Details

What You Get

This bug report template collects structured information for efficient bug reproduction and fixing. Ten pre-configured fields capture contact details, bug summary, severity classification, category, detailed description, reproduction steps, environment details, and visual evidence. Reproduction steps field is required to ensure actionable reports.

Template Structure

Full Name (Required)

Text input for reporter's name. Character limit 2-100 characters. Required for follow-up questions during debugging and crediting bug discovery.

Email Address (Required)

Email field with validation. Required for resolution updates, clarification questions, and notifying when bug is fixed. Validated format ensures contact delivery.

Bug Title (Required)

Text input for bug summary. Character limit 10-150 characters. Required minimum 10 characters prevents vague titles like "broken." Maximum 150 keeps titles scannable in bug tracker lists. Should describe impact: "Cannot save form after editing fields" not "Save button broken."

Severity (Required)

Dropdown menu for impact level. Options with clear descriptions:

• Low - Minor inconvenience
• Medium - Affects functionality
• High - Major feature broken
• Critical - App unusable

Required for triage prioritization. Critical bugs get immediate attention; low severity handled in normal sprint work. Clear labels help users select appropriate level (reduces severity inflation).

Category (Required)

Dropdown menu for bug classification. Default options:

• UI/Visual Issue
• Functionality
• Performance
• Data/Content
• Security

Required for routing to appropriate development team and categorizing bug types. Customize based on your product areas (Frontend, Backend, API, Mobile, etc.).

Bug Description (Required)

Text area for detailed issue explanation. Character limit 20-2000 characters. Required minimum 20 ensures detailed description. Prompts: "What happened? What did you expect to happen?" Separates observed behavior from expected behavior.

Steps to Reproduce (Required)

Text area for reproduction instructions. Character limit 20-1000 characters. CRITICAL FIELD - bugs without reproduction steps are much harder to fix. Required with help text: "List exact steps to reproduce." Format: Numbered list (1. Go to..., 2. Click..., 3. See error).

Browser/Platform (Required)

Dropdown menu for environment. Options:

• Chrome
• Firefox
• Safari
• Edge
• Mobile (iOS)
• Mobile (Android)

Required since browser-specific bugs are common (CSS issues, JavaScript compatibility). Knowing platform narrows debugging scope immediately.

Operating System (Optional)

Text input for OS and version. Character limit maximum 100 characters. Optional since users often don't know version ("macOS something?"). Examples: Windows 11, macOS 14, iOS 17, Android 13. Useful for OS-specific bugs but not blocking for initial triage.

Screenshots/Videos (Optional)

File upload field for visual evidence. Accepted types: Images and videos. Maximum size 10GB on Pro plans. Optional since not all bugs are visual, but screenshots accelerate debugging for UI issues. Help text: "Visual evidence helps us fix bugs faster (max 10MB)."

How to Use This Template

1. Load Template

Click "Use This Template" and sign up for FormFlux (free, no credit card). Bug report form loads in the builder with all fields pre-configured.

2. Customize Categories

Update with your product structure:

For Web Applications

• Login/Authentication
• Dashboard/UI
• Data Processing
• Integrations
• Mobile Responsive
• Performance

For Mobile Apps

• User Interface
• Crash/Stability
• Data Sync
• Push Notifications
• In-App Purchases
• Offline Mode

For SaaS Platforms

• Editor/Builder
• Analytics/Reports
• Billing/Subscriptions
• API/Webhooks
• Email Notifications
• Exports

3. Add Development Environment Fields (Optional)

For technical products needing more context:

Add App Version

• Type: Text input
• Label: "App Version"
• Placeholder: "Found in Settings > About (e.g., v2.4.1)"
• Required: Optional

Add Browser Version

• Type: Text input
• Label: "Browser Version"
• Placeholder: "e.g., Chrome 120"
• Required: Optional

Add Screen Resolution

• Type: Text input
• Label: "Screen Resolution"
• Placeholder: "e.g., 1920x1080"
• Required: Optional (useful for responsive design bugs)

4. Set Up Bug Triage Workflow

Process bug reports efficiently:

Daily Bug Review

1. Export new reports to Google Sheets or bug tracker

2. Read all Critical and High severity bugs

3. Attempt to reproduce using provided steps

4. Assign to developer if reproducible

5. Email reporter if cannot reproduce (request more info)

Severity-Based Response Times

• Critical: Immediate (within 1 hour), hotfix deployed same day
• High: Same day acknowledgment, fix in next sprint
• Medium: 2-3 day acknowledgment, prioritized in backlog
• Low: Weekly triage, fix when capacity allows

Bug Status Tracking

1. New - Just submitted, not yet reviewed

2. Confirmed - Reproduced by team

3. In Progress - Developer assigned, working on fix

4. Fixed - Deployed to production

5. Closed - User confirmed resolution

6. Won't Fix - Not actually a bug or not fixable

7. Duplicate - Same issue already reported

5. Integrate with Issue Tracker

Auto-create issues in development tools:

Linear via Zapier

1. Connect Zapier to FormFlux

2. Trigger: New bug report

3. Action: Create issue in Linear

4. Map fields:

- Bug Title → Issue title

- Description + Steps → Issue description

- Severity → Priority

- Category → Label

- Reporter email → Add as comment

5. Attach screenshot URLs from FormFlux

GitHub Issues via Zapier

1. New bug report triggers Zapier

2. Create GitHub issue

3. Title: "[Bug] {{bug_title}}"

4. Body template:

```markdown

Reported by: {{full_name}} ({{email}})

Severity: {{severity}}

Category: {{category}}

Description:

{{description}}

Steps to Reproduce:

{{steps}}

Environment:

- Browser: {{browser}}

- OS: {{os}}

Attachments: {{attachment_urls}}

```

5. Add labels: `bug`, severity level, category

6. Send Resolution Updates

Keep reporters informed:

When Bug Fixed

1. Email reporter: "Good news! The bug you reported has been fixed."

2. Include: What was wrong, how you fixed it, when fix was deployed

3. Ask: "Can you confirm the issue is resolved on your end?"

4. Thank them for reporting

If Cannot Reproduce

1. Email: "We tried to reproduce the bug using your steps but couldn't replicate the issue."

2. Request: "Can you provide more details or record a screen video showing the problem?"

3. Include: What you tried, what environment you tested

If Won't Fix

1. Email explanation: "Thanks for reporting. After investigation, this is expected behavior because [reason]."

2. Or: "This is a known limitation we're tracking for future improvements."

3. Be transparent about decision

7. Publish Bug Report Form

Make it easy to report issues:

• Help menu: "Report a Bug" option in app/website
• Error pages: "Something wrong? Report it" link on error screens
• Footer: "Report Bug" in support section
• Beta testing: Prominent "Report Issues" link for beta users
• Release notes: Include bug report link in update announcements

Why Use This Template

Reproducible Bug Reports

Reproduction steps field (required) ensures development team can recreate issue. Non-reproducible bugs waste hours of debugging time. According to software development data, bugs with clear reproduction steps get fixed 5x faster than reports lacking step-by-step instructions.

Efficient Triage

Severity and category fields enable immediate routing. Critical UI bugs go to frontend team; critical API bugs go to backend. No reading full descriptions to categorize.

Environment Context

Browser and OS fields narrow debugging scope. "Works in Chrome, broken in Safari" immediately suggests CSS/JavaScript compatibility issue. Saves hours of trial-and-error testing.

Visual Evidence

Screenshot upload shows exactly what user sees. UI bugs especially benefit from visual proof. "Button misaligned" described in text is ambiguous; screenshot shows exact positioning issue immediately.

Reporter Communication

Email field enables follow-up questions during debugging. Notify reporters when bug is fixed. Show users you value their feedback and close the loop.

Integration Setup Examples

Google Sheets Bug Tracker

1. Connect Google Sheets integration

2. Columns: Date, Reporter, Email, Title, Severity, Category, Description, Steps, Browser, OS, Screenshots, Status, Assigned To, Resolution Notes, Fixed Date

3. Development team updates Status and Assigned To

4. Weekly bug review: Filter by Severity + Status = "New"

Slack Bug Alerts

1. Connect Slack integration

2. Filter: Severity = "Critical" OR "High"

3. Post to #bugs-urgent channel:

```

🔴 {{severity}} Bug Reported!

{{bug_title}}

Category: {{category}}

Browser: {{browser}}

Description: {{description}}

Steps to reproduce: {{steps}}

Reporter: {{email}}

View full report: [link]

```

Linear Issue Creation

1. Zapier: New bug report → Create Linear issue

2. Set priority: Critical → Urgent, High → High, Medium → Medium, Low → Low

3. Add labels: `bug`, category tag, browser tag

4. Assign to team based on category

5. Link back to original FormFlux submission in issue description

Related Templates

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• Fields: Issue type, priority, description, attachments

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• Use when: Collecting enhancement ideas, not bug reports
• Fields: Product rating, feature requests, satisfaction scores

Ready to Use This Template?

Click "Use This Template" to load the bug report form in your FormFlux account. Free signup, no credit card required. Customize categories, set up issue tracker integration, and start collecting actionable bug reports.

What's included:

• 10 pre-configured fields
• Severity-based triage
• Required reproduction steps
• Environment tracking
• File upload for screenshots (up to 10GB on Pro)
• Email validation
• Mobile-responsive design
• All integrations available
• Export to CSV/JSON

Setup time: 2-3 minutes Cost: Free (Pro features optional) No credit card required