What's Included
Key Features
- Conversational mode (one question per screen)
- Email format validation
- Mobile-responsive design
- Instant email notifications
- Spam protection (reCAPTCHA)
- Custom success message
Perfect For
- Business inquiries
- Support requests
- Sales contact
- Partnership inquiries
- General questions
What You Get
This contact form template includes everything you need to start collecting inquiries. Five pre-configured fields, conversational one-question-per-screen mode, and instant email notifications. Customize the fields, connect your integrations, and publish in under 5 minutes.
Template Structure
Full Name (Required)
Text input field collecting visitor's complete name. Character limit: 2-100 characters. Required field prevents empty submissions.
Email Address (Required)
Email input with built-in validation. Automatically checks for valid email format before submission. Required field ensures you can respond to inquiries.
Phone Number (Optional)
Optional phone field for urgent inquiries or callback requests. Make it required if phone contact is critical for your business.
Subject (Required)
Dropdown menu with five pre-set categories:
- General Inquiry: Catch-all for misc questions
- Product Information: Product specs, pricing, features
- Support Request: Technical help and troubleshooting
- Partnership Opportunity: Business partnerships and collaborations
- Other: Anything that doesn't fit above
Helps you route inquiries to the right team member or prioritize responses.
Message (Required)
Large text area for the main inquiry content. Character limit: 10-2,000 characters. Prevents spam (too short) and overly long submissions (too long).
Built-in Features
Conversational Mode (One Question Per Screen)Questions appear one at a time instead of showing the entire form upfront. Better completion rates on mobile devices and reduces form overwhelm.
Intro ScreenWelcome message before the first question. Customize the title and description to set expectations: "Get in Touch" with "Have a question or want to work together? We'd love to hear from you."
Success MessageCustom message after submission: "Thank you for reaching out! We'll get back to you within 24 hours." Editable to match your response time commitment.
How to Use This Template
1. Load Template
Click "Use This Template" and sign up for FormFlux (free, no credit card). Template loads directly in the form builder with all fields pre-configured.
2. Customize Fields
Review and adjust fields:
- Edit subject dropdown options to match your business categories
- Add custom fields (company name, budget range, preferred contact method)
- Remove phone field if you don't need it
- Adjust character limits on message field
- Change field labels and placeholders
3. Configure Integrations
Connect your workflow:
Email NotificationsGet instant alerts when someone submits the form. Add multiple recipients. Include form responses in the email body.
Google SheetsAuto-sync every submission to a spreadsheet. New responses append as rows. Share with your team for visibility.
SlackPost new inquiries to a team channel. Customize the message format. Faster than checking email.
ZapierConnect to 5,000+ apps. Send submissions to your CRM (HubSpot, Salesforce, Pipedrive), email tool (Mailchimp, ConvertKit), or project management system (Asana, Trello).
4. Apply Branding
Match your website design:
- Upload your logo
- Choose from 21 color themes or create custom colors
- Select font from 49 Google Fonts
- Adjust button text and colors
- Set border radius for modern or classic look
5. Enable Spam Protection
Turn on reCAPTCHA for invisible bot detection. No annoying "select all traffic lights" puzzles. Just invisible verification that blocks 99% of spam submissions.
6. Publish
Multiple embed options:
- Share link: Copy URL and send it directly
- Embed inline: Form appears directly on your page
- Popup: Form opens in a modal overlay
- Slider: Form slides in from the corner
- QR code: Generate code for print materials
Works with any website platform: WordPress, Wix, Squarespace, Webflow, Shopify, custom HTML sites, or any platform that supports iframe/JavaScript embeds.
Customization Examples
Add Company Name Field
Common for B2B contact forms. Insert text field between email and phone:
- Label: "Company Name"
- Placeholder: "Acme Inc"
- Required: Optional or Required depending on your needs
- Validation: 2-100 characters
Add Budget Range Dropdown
Qualify sales inquiries upfront:
- Label: "Project Budget"
- Options: "Under $5K", "$5K-$10K", "$10K-$25K", "$25K-$50K", "$50K+"
- Required: Optional
- Use case: Helps prioritize high-value leads
Add Preferred Contact Method
Let visitors choose how you reach them:
- Type: Radio buttons or dropdown
- Options: "Email", "Phone", "Text Message"
- Required: Optional
- Use case: Respects communication preferences, improves response rates
Replace Subject Dropdown with Checkbox
For multiple topics:
- Type: Checkbox (multi-select)
- Label: "What can we help with?"
- Options: Same as dropdown options
- Required: At least one selection required
- Use case: Visitors can select multiple inquiry types
Add File Upload
Let visitors attach relevant files:
- Type: File upload
- Label: "Attachments (optional)"
- Accepted types: Images, PDFs, documents
- Max size: 10GB on Pro plan
- Use case: Screenshots for support, portfolios for partnerships
Add Conditional Logic (Pro Feature)
Show/hide fields based on previous answers:
- If Subject = "Support Request" → show "What product?" dropdown
- If Subject = "Partnership Opportunity" → show "Company size" field
- Use case: Shorter forms, relevant questions only
Why Use This Template
Time Savings
Building from scratch requires choosing field types, adding validation, configuring mobile responsiveness, setting up notifications, and testing. Template is pre-configured with best practices. Just customize and publish.
Best Practices Included
Optimized field order: Name and email first (expected pattern), phone optional (reduces abandonment), message last (context before details). Smart validation: Email validation prevents typos. Character limits prevent spam and overly long submissions. Required fields ensure you get the information you need. Mobile-friendly: Conversational mode (one question per screen) works better on smartphones than traditional stacked forms. No horizontal scrolling or tiny text. Professional appearance: Clean design, proper spacing, clear labels, helpful placeholders. Looks polished without design work.Integration Setup Examples
Email Notification
1. Go to Integrations → Email Notifications
2. Add recipient email: your@business.com
3. Customize subject: "New Contact Form: {{subject}}"
4. Include fields in body: Name, Email, Phone, Subject, Message
5. Enable auto-responder: "Thanks for contacting us! We'll respond within 24 hours."
Google Sheets Sync
1. Connect Google Sheets integration
2. Choose existing spreadsheet or create new
3. Map fields to columns: Name → Column A, Email → Column B, Phone → Column C, Subject → Column D, Message → Column E
4. New submissions append as rows automatically
5. Share spreadsheet with team
Slack Notifications
1. Connect Slack integration
2. Select channel: #customer-inquiries
3. Customize message format:
```
New contact form submission
Name: {{name}}
Email: {{email}}
Subject: {{subject}}
Message: {{message}}
```
4. Team sees inquiries in real-time
Zapier CRM Integration
1. Connect Zapier integration
2. Choose app: HubSpot, Salesforce, Pipedrive, etc.
3. Map fields: Form Name → CRM Contact Name, Form Email → CRM Email
4. Set lead source: "Website Contact Form"
5. New submissions create CRM contacts automatically
Industry-Specific Variations
For Agencies
Add these fields:
- Services interested (checkbox: Web Design, Branding, Marketing, Development)
- Project timeline (dropdown: ASAP, 1-3 months, 3-6 months, Exploring)
- Budget range (dropdown)
- Current website URL (URL field)
For Healthcare
Modify these fields:
- Make phone required (not optional)
- Add: Preferred appointment time (dropdown: Morning, Afternoon, Evening)
- Add: Insurance provider (dropdown or text)
- Add: Reason for visit (text area, brief)
For Real Estate
Add these fields:
- Property type (dropdown: Residential, Commercial, Land)
- Budget range (dropdown)
- Preferred location (text or dropdown)
- Timeline (dropdown: Immediate, 1-3 months, 3-6 months, Just browsing)
For Professional Services
Add these fields:
- Company size (dropdown: 1-10, 11-50, 51-200, 201-500, 500+)
- Industry (dropdown with relevant options)
- Current solution/provider (text field, optional)
- Consultation date preference (date picker)
Related Templates
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- Use when: Offering software demos or product walkthroughs
- Fields: Name, email, phone, company, company size, job title, goals/challenges
Quote Request Template
Collect project details for accurate pricing quotes.
- Use when: Service businesses providing custom quotes
- Fields: Name, email, phone, service interest, budget, timeline, project details
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- Use when: Collecting technical support requests
- Fields: Name, email, issue type, priority, subject, description, attachments
Common Questions
Can I change the submit button text?
Yes. "Send Message" is default but fully customizable. Common alternatives: "Submit Inquiry", "Contact Us", "Get in Touch", "Send".
How many email recipients can I add?
No limit. Add your entire team if needed. You can also route different subjects to different email addresses using conditional logic (Pro feature).
Can I translate this to other languages?
Yes. All field labels, placeholders, button text, and messages are editable. Change to any language. The field structure stays the same.
What happens to submitted data?
Form responses are stored in your FormFlux account. View in dashboard, export to CSV/JSON, auto-sync to Google Sheets, or send to integrations. Data is encrypted in transit (HTTPS) and at rest. You control access.
Is there a submission limit?
No. Unlimited form submissions on both Free and Pro plans. No per-response fees.
Can I use this on multiple websites?
Yes. Use the same form across multiple sites or create separate forms for each site. No restrictions on where you embed.
How do I handle multiple inquiries going to different teams?
Option 1 (Free): Set up multiple email recipients and let them self-sort by subject line. Option 2 (Pro): Use conditional logic to route different subjects to different email addresses automatically. Example: Support Request → support@company.com, Sales Inquiry → sales@company.com.Can I see analytics on form performance?
Yes. Analytics shows submission count, completion rate, average completion time, field-level drop-off, and conversion by traffic source. Helps identify where visitors abandon the form.
Ready to Use This Template?
Click "Use This Template" to load the contact form in your FormFlux account. Free signup, no credit card required. Customize the fields, connect your integrations, and publish your form in minutes.
What's included:- 5 pre-configured fields with validation
- Conversational mode (one question per screen)
- Mobile-responsive design
- Unlimited submissions
- Email notifications
- All integrations available
- Spam protection options
- Export to CSV/JSON
Frequently Asked Questions
Can I customize the fields?
Yes. Add, remove, or reorder any field. Change labels, placeholders, and validation rules to match your needs.
Is this template free to use?
Yes. All templates are free on both Free and Pro plans. Pro features like AI generation and integrations are optional upgrades.
Does it work on mobile?
Yes. The template is mobile-responsive and uses conversational mode (one question per screen) for better mobile UX.
Can I add file uploads?
Yes. Add a file upload field for attachments like screenshots or documents. Supports up to 10GB per file on Pro plans.
What integrations are available?
Connect to email notifications, Google Sheets, Slack, Zapier (5,000+ apps), webhooks, and more. All integrations work with this template.
How do I prevent spam?
Enable reCAPTCHA in form settings for invisible bot detection. Also available: honeypot fields and rate limiting.
Ready to Get Started?
Sign up free to customize this template. No credit card required. Publish your form in under 5 minutes.
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