What's the ideal length for a feedback form?

5-7 questions maximum. Feedback forms longer than 8-10 questions typically see 40-50% lower completion rates. Use conditional logic to show relevant follow-ups only when needed.

Should feedback forms be anonymous?

It depends. Anonymous forms get more honest responses. Identified forms let you follow up. Consider offering both options.

How do I increase feedback form completion rates?

Use conversational mode (increases completion by 20-40%), keep it under 7 questions, explain why feedback matters, show a progress indicator, and respond to feedback quickly. Immediate response shows you value their input.

Can I trigger different actions based on feedback scores?

Yes, use conditional logic and integrations. For example, low scores can trigger immediate Slack alerts.

Formflux

Collect Customer Feedback That Actually Helps

Create feedback forms that customers want to fill out. Get actionable insights with AI-generated forms, ratings, and detailed analytics.

Great products are built on great feedback. But getting useful feedback requires asking the right questions the right way.

Why Your Current Feedback Form Isn't Working

Most feedback forms are too long, too boring, or ask the wrong questions. FormFlux helps you create feedback forms that people actually complete and that give you actionable insights.

Why Use FormFlux for Feedback Forms

Higher response rates with conversational mode
Identify issues before they become problems
Track satisfaction trends over time
Get specific, actionable feedback
Understand drop-off to improve forms

How to Create Feedback Forms

1
Choose your approach
Use AI to generate a feedback form or start from a template. Describe your product/service and what you want to learn.
2
Add rating questions
Include satisfaction ratings, NPS scores, or custom scales. Keep it to 2-3 rating questions maximum.
3
Include open-ended questions
Add text fields for detailed feedback. Use conditional logic to ask follow-ups based on ratings.
4
Set up notifications
Get alerts for negative feedback so you can respond quickly. Route to Slack or email.
5
Analyze and improve
Use analytics to track trends, identify drop-off points, and continuously improve your form.

Recommended Fields

Rating (overall satisfaction)Multiple choice (what did you use?)Long text (what could we improve?)NPS scale (how likely to recommend?)Dropdown (how did you hear about us?)

Perfect For

SaaS

E-commerce

Restaurants

Healthcare

Professional services

Frequently Asked Questions

Related Use Cases

Surveys

Build engaging surveys with conversational mode, conditional logic, and AI generation. Get more responses and better data.

Ready to Create Your Feedback Form?

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