Collect Customer Feedback That Actually Helps

Create feedback forms that customers want to fill out. Get actionable insights with AI-generated forms, ratings, and detailed analytics.

Great products are built on great feedback. But getting useful feedback requires asking the right questions the right way.

Why Your Current Feedback Form Isn't Working

Most feedback forms are too long, too boring, or ask the wrong questions. FormFlux helps you create feedback forms that people actually complete and that give you actionable insights.

Why Use FormFlux for Feedback Forms

  • Higher response rates with conversational mode
  • Identify issues before they become problems
  • Track satisfaction trends over time
  • Get specific, actionable feedback
  • Understand drop-off to improve forms

How to Create Feedback Forms

  1. 1

    Choose your approach

    Use AI to generate a feedback form or start from a template. Describe your product/service and what you want to learn.

  2. 2

    Add rating questions

    Include satisfaction ratings, NPS scores, or custom scales. Keep it to 2-3 rating questions maximum.

  3. 3

    Include open-ended questions

    Add text fields for detailed feedback. Use conditional logic to ask follow-ups based on ratings.

  4. 4

    Set up notifications

    Get alerts for negative feedback so you can respond quickly. Route to Slack or email.

  5. 5

    Analyze and improve

    Use analytics to track trends, identify drop-off points, and continuously improve your form.

Recommended Fields

Rating (overall satisfaction)Multiple choice (what did you use?)Long text (what could we improve?)NPS scale (how likely to recommend?)Dropdown (how did you hear about us?)

Perfect For

SaaS
E-commerce
Restaurants
Healthcare
Professional services

Frequently Asked Questions

Related Use Cases

Ready to Create Your Feedback Form?

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